Việc làm
Mức lương: Thỏa thuận
Yêu cầu bằng cấp: Cao đẳng
Yêu cầu giới tính: Không yêu cầu
Kinh nghiệm: 1 năm
Số lượng cần tuyển: 02
Hình thức: Toàn thời gian cố định
WE NEED YOU:
- Provide product, and process training to newbie agents and refresh training to existing agents.
- Make training plans and assessments for newbie agents.
- Ensure the training qualification and training passing rate.
- Coordinate with Team Lead and QC on training/coaching plan on the requirement.
- Update training materials and ensure agents well trained with updated knowledge and information
WORKING TIME:
- 8 hours/ day, 6 days/ week
Yêu cầu ứng viên
- At least 6 months experience in a customer service training position
- Experience in E-Commerce, Technology is a plus
- Good at communication, and training content preparation/customization.
- Good at training/ presentation skill
- Good English communication skills
- Periodical bonus: twice/year
- Position promotion, salary increase: once/year
- 13th-month salary, Bonuses, gifts for Holidays
- Insurances followed Vietnamese Labor Law
- Activities: Birthday party, Employee engagement activities